Frequently Asked Questions (FAQ)

Placing an order on our website is very simple. Browse the product you want to purchase, click on the product page, select the required options if available, and click on the Buy Now or Add to Cart button. After that, proceed to checkout, enter your shipping details, and complete the payment to confirm your order.

We support secure online payment methods including:

• UPI
• Debit Card
• Credit Card
• Net Banking
• Other supported digital payment options available at checkout

All payments are processed through secure payment gateways to ensure safe transactions.

Orders are usually delivered within 6–7 business days, depending on your location and courier service availability. Delivery times may vary slightly based on factors such as logistics operations or regional delivery conditions.

Once your order has been shipped, you will receive tracking details through email or SMS. You can use the provided tracking information to check the delivery status of your order.

Yes, you can cancel your order before it is shipped. Once the order has been shipped, cancellation may not be possible. However, you can request a return after receiving the product according to our return policy.

Customers can request a return within 3 days after the order is delivered. If the return request meets our eligibility conditions, we will arrange a free pickup from your address.

For complete details, please check our Refund & Return Policy page.

Once the returned product is received and inspected by our team, the refund will be processed through the original online payment method. Refunds are usually completed within 6–7 business days after approval.

Yes, certain products may not be eligible for return. These may include:

• Used products
• Damaged items caused by the customer
• Products without original packaging
• Customized or personalized items
• Products marked as non-returnable

Please review the product details and our return policy for complete information.

If you receive a damaged, defective, or incorrect product, please contact our support team as soon as possible within the 3-day return window after delivery. Our team will help you initiate the return process.

If you have any questions regarding orders, payments, delivery, or returns, you can contact our support team using the details below.

Our support team will assist you and resolve your queries as quickly as possible.